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Waiter + Cashier Course

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What You'll Learn

  • Day 1: Introduction to Waiter & Cashier Job
  • Day 2: Grooming, Hygiene & Professional Etiquette
  • Day 3: Table Setup & Chopping Techniques
  • Day 4: Taking Orders (Manual & digital System)
  • Day 5: Cooking Utensils & Equipment Handling
  • Day 6: Food & Beverage Knowledge (Menu Training)
  • Day 7: Guest Handling & Customer Service
  • Day 8: Billing System & Cash Handling Procedures
  • Day 9: P05 Machine, Card & UPI Payment
  • Day 10: Handling Complaints & Difficult Customers
  • Day 11: Teamwork & Following Chef Instructions
  • Day 12: Preparing for Gulf Job Interviews (Cook profile)
  • Day 13: Final Assessment & Certificate Distribution

Course Description

This 13-day Waiter & Cashier Training Program is designed to prepare candidates for the hospitality and food service sector in Gulf countries. The course covers professional grooming, hygiene, table setup, order-taking techniques, and menu knowledge, ensuring participants can deliver excellent service. Trainees will gain hands-on experience in guest handling, billing, cash management, and digital payment systems (POS, UPI, and card transactions). Special focus is placed on customer service, complaint handling, teamwork, and professional etiquette to meet international hospitality standards. The program concludes with interview preparation, a final assessment, and certification, making learners job-ready for waiter and cashier positions abroad.

Full Course with Certification

  • Introduction to Waiter & Cashier Roles – Overview of responsibilities, duties, and Gulf job expectations.
  • Grooming, Hygiene & Etiquette – Professional appearance, personal hygiene, and workplace manners.
  • Table Setup & Serving Techniques – Proper arrangement of cutlery, plates, and glasses for fine service.
  • Order Taking (Manual & Digital Systems) – Training on both handwritten orders and digital ordering devices.
  • Utensils & Equipment Handling – Safe and efficient handling of kitchen and service tools.
  • Food & Beverage Knowledge – Menu training, dish names, and beverage pairing basics.
  • Guest Handling & Customer Service – Polite communication and service etiquette for customer satisfaction.
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